 |
|
||
| The Truth about Auto Repair | Auto Insurance Claims | Diminished Value | |||
| l l l l l l l l l l | |||
 |
Repair Quality Below Average in Progressive Concierge Shops 63 percent of Concierge customers blame their substandard repair directly on Progressive, the insurance company that took their money in exchange for the right to stand in their place in dealings with the body shop. As far as consumers are concerned, the hand-off approach makes the insurer solely responsible for the outcome of the repair, whether good or bad.According to J.D. Power and Associates, 48 percent of a customer’s overall impression of his/her insurer is driven by their claims experience. The worst part for Progressive is that we know from historical data that customers who are to some degree dissatisfied are more apt to shop for coverage among other insurance companies, and are less likely to renew policies with the same insurer. Can Progressive turn customer opinion of Concierge around?
Jan 4, 2008 - 12:53:36 AM Auto Safety Expert Byron Bloch Discusses Aftermarket Parts and CAPA Auto safety expert, Byron Bloch, has issues with the fact that aftermarket sheetmetal parts, including CAPA Certified parts, are not crash tested. Additionally, Bloch states that because the parts are often made of metals with dissimilar properties and characteristics than original OEM parts, their use may prevent a car from folding predictably in a crash. Both text and audio versions of this article are provided so consumers will understand the importance of choosing OEM replacement sheetmetal parts after a crash so a vehicle can remain in full compliance with the Federal Motor Vehicle Safety Standards.
Aug 24, 2007 - 12:06:10 AM How Airbags Went From Controversial to Commonplace
During the 1970-80s, automakers resisted airbags. By the late 1990s frontal airbags were standard in new cars in the US market, and automakers quickly began offering optional side airbags. Now head-protecting side airbags are in nearly 70 percent of new cars, and some manufacturers offer knee airbags. In this article you will step back in time to see a history of how airbags came to be used in American cars.
Aug 21, 2007 - 9:24:52 PM WreckCheck Inspectors Welcome Use of Document Defining Levels of Auto Repair Quality
On October 17, 2001, Network Information Communications, Inc. announced the release of its Seven Levels of Repair and Diminished Value (SLR). While the document never really gained steam as a universal measurement of auto repair quality, it has, nonetheless, survived with the help of some visionaries as a tool capable of putting insurers, shops and consumers on the same page when discussing auto body repairs and expectations of quality at claimtime.
Aug 10, 2007 - 4:23:59 PM Self-Driving Cars
The Defense Advanced Research Projects Agency (DARPA) is an agency of the U.S. Department of Defense that’s responsible for the development of new technology for use by the military. Their latest project is to encourage the development of vehicles that will drive themselves, autonomously.
Aug 7, 2007 - 10:24:18 AM |
|
Diminished Value l Auto Collision Repair Issues l Auto Insurance Issues l Auto Manufacturing and Safety l Auto Sales and Consumer Issues l Diminished Value Slideshow
|
|
|
||
|
content & design 2002-2009 David Williams and SafeCollisionRepairs.com |
||
|
DISCLAIMER The content expressed on this website represents the opinions of David A. Williams. Williams is neither an attorney nor public insurance adjuster, but is an expert, consultant, and writer specializing in the field of automotive safety, collision repair and valuations. The information provided herein is not intended to be a substitute for legal or insurance advice. Because collision repair is a continually evolving science, any text, materials or links found herein are provided without claim or guarantee to their accuracy or completeness. Advertisements seen on Safe Collision Repairs website must not to be considered endorsements of products or services as we maintain no relations with these companies. Vendors and service providers receiving our endorsement will be clearly identified by us on this website. |